@BFost said in Looking for ideas on troubleshooting an OpenVPN file transfer speed problem.:
is getting 60-70ms latency which seems totally fine to me
You understand with that latency, your 8mbps is right in the ball part for a window size of 64k.. So you really need to look what is going on.
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I take it they are downloading, and not uploading - because upload they have a max of 10 per their isp anyway..
Are they on wifi.. We have lots of users report bad vpn performance - they were just on a shit wifi connection. If they plugged in a wire, no issue with their performance.